Privacy & Confidentiality Policy

Break The Barrier (“BTB”, “we”, “us”, “our”) operates the website https://breakthebarrierbtb.net and provides early-intervention behavioural engineering systems, including BTB Framework Introductory Calls, behavioural mapping, and self-regulation tools.

We are committed to protecting your privacy and handling your personal information safely, respectfully, and responsibly.

By using our website or engaging with our services, you agree to the practices described in this Privacy & Confidentiality Policy.

1. Who We Are

Break The Barrier is the data controller for personal information collected through:

• our website (https://breakthebarrierbtb.net)

• our booking platforms (for example, Calendly)

• forms, messages, and direct communication with us

If you have any questions about this Policy, you can contact us at:
info@breakthebarrierbtb.net

2. Personal Information We Collect

We may collect the following types of personal information:

a) Information you provide directly

When you contact us, book a call, or engage with our early-intervention systems, you may choose to provide:

• name

• email address

• phone number (optional)

• country or city of residence (optional)

• information you voluntarily share regarding your goals, challenges, or behavioural patterns

• booking details and session preferences

This information is used solely to communicate with you and deliver early-intervention services.

b) Device and usage information

When you visit our website, we may automatically collect limited technical information, including:

• IP address

• browser type and version

• time zone and language settings

• pages visited and time spent on the site

• referring websites or search terms

This information is used for analytics, security, and website improvement purposes only.

c) Cookies and similar technologies

Our website may use cookies and similar technologies to:

• ensure essential website functionality

• remember basic preferences

• understand how visitors use the site

You can manage or disable cookies through your browser settings.

d) Payment information

If you make payments through third-party platforms (such as Stripe, PayPal, or Calendly), payment details are handled directly by those providers.

Break The Barrier does not store or process full card or bank details on its own servers.

3. How We Use Your Information

We use personal information to:

• provide early-intervention behavioural systems and sessions

• manage bookings and scheduling

• respond to enquiries and communication

• improve our systems, content, and website experience

• maintain website security and operational integrity

We do not sell, rent, or trade personal data to third parties.

4. Confidentiality in Sessions

Information shared during BTB Framework Introductory Calls or other sessions is treated as confidential.

Information may only be disclosed if:

• you provide explicit consent

• disclosure is required by law

• there is a serious and credible risk of harm to you or others

Break The Barrier is not a therapy or crisis service; however, confidentiality and respect remain core principles of our work.

5. Legal Basis for Processing (EU/UK Visitors)

If you are located in the EU or UK, we process personal data based on:

• Legitimate interests – to operate and improve early-intervention systems

• Contractual necessity – when you book or request services

• Consent – when you voluntarily provide information or opt into communication

Your information may be processed outside Europe (for example, in Australia or the United States) using reputable service providers with appropriate safeguards.

6. Data Sharing

We may share personal information with trusted service providers who assist with:

• website hosting

• booking and scheduling systems

• email communication

• analytics and performance monitoring

These providers receive only the minimum information necessary and are not permitted to use it for independent marketing.

7. Data Retention

We retain personal information only for as long as necessary to:

• provide services

• comply with legal obligations

• resolve disputes

• maintain business records

You may request correction or deletion of your information at any time by contacting us.

8. Information Security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. Information is shared at your discretion.

9. Your Rights

Depending on your location, you may have the right to:

• access your personal information

• request correction of inaccurate data

• request deletion of data (where legally permitted)

• object to certain processing activities

• Withdraw consent where processing is based on consent

To exercise these rights, contact:
info@breakthebarrierbtb.net

10. Links to Other Websites

Our website may contain links to third-party platforms (for example, Calendly).
We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.

11. Children and Age Requirements

BTB systems are designed for individuals aged 16–55.

Participants aged 16–17 require consent from a parent or guardian.
We do not knowingly collect personal information from children under 16.

If you believe personal information has been provided without appropriate consent, please contact us so it can be removed.

12. Changes to This Policy

This Privacy & Confidentiality Policy may be updated from time to time.
Continued use of the website or services indicates acceptance of the updated Policy.

13. Contact Information

For questions regarding this Policy or your personal information, contact us at:

info@breakthebarrierbtb.net
tusharingle338@gmail.com